Thank you for taking the time to read the refund policy, each service is listed and clearly outlined below so you are fully aware of the timeline from your online-store purchase to when the refund period is in place, in the event of you canceling your booking.
Please note that in the event of a situation that you are unable to attend or continue with your booking and the refund time period has expired, the following a) and b) applies to Reiki Courses ONLY:
a) I will hold your booking open until an agreed date has been arranged, so you can resume, start, or continue with your initial Reiki Course
b) The new date must be arranged and the Course completed within three months from the initial date of your paid Course
REIKI SESSIONS AND COURSES
Reiki Session (in-person session) has a *2 days (48 hours) cancellation period from the time you paid on the online-store (or bank transfer).
* Bookings canceled outside the refund period are non-refundable
* No shows on the Reiki session date are non-refundable
Distant Reiki Session has 2 days (48 hours) cancellation period from the time you paid on the online-store
Reiki Courses (in-person Course) has a *4 days (96 hours) cancellation period from the date you paid on the online store and or date of your transfer by PayPal or cash).
No shows on the Course date are non-refundable
All sale purchases apply to the cancellation period
Any installment agreements will be in writing via email (Reiki Courses only) are to be paid by PayPal money transfer. The following applies:
a) In the event of canceling your Course outside of the refund period, the first installment is non-refundable
* All bookings must be paid prior to your in-person Course through the online store or a cash deposit is required if paying cash on the day of your Course
Cash payments for Reiki Courses
Cash payment on the day will require a *£100 deposit prior to your in-person Course, to confirm your booking. This deposit can be made by cash drop-in to me (by appointment) or money transfer by PayPal
* The deposit will be deducted from the full Couse amount and the remainder will be payable by cash on the day of your Course
* Cancellations outside the refund period are non-refundable
* No shows on the day of your Course are non-refundable
AKASHIC RECORD READINGS
When you purchase the following from the online store:
a) All Akashic Record Soul Readings
b) Home Energy Clearing
1) I will be notified of your booking
2) I will contact you and work straight away to access your Records
3) Your session date is booked in on this call
I start the process and invest time in your Reading, which will make a refund no longer possible. Reading sessions has a no-cancellation period due to working in your Records straight away
Any additional sessions booked after your initial Akashic Record Soul Reading and the free 30 minutes session can use the 1-hour additional session. This session has a 2 day cancellation period from the date it is booked using the online store. Cancellations outside the refund period are non-refundable.
No shows on the day of your session are non-refundable